The second part of this definition states that employees should be able to solve problems themselves without having to consult a manager or report it to management. This is where employees are expected to focus on maintaining flow and management on growth.Ĭontinuous Improvement vs. to another at a particular time and to a particular location. They should also be able to recognize if this flow is abnormal or normal and what to do if it is the former. In other words, the product flows in a certain way from one process There are many ways to organize your lean six sigma processe. Therefore, it’s so common for us to see a lot of the same things: being world-class, being the best globally, excellent at all we do.Ī simpler definition by the Institute for Operational Excellence states that every employee can see the flow and adjust it before it stops flowing. This definition of operational excellence works because it applies to all levels within an organization, including the C-level and plant floor workers. Every person should know that there should be visible product flow or information in their area. This results in higher revenue, lower operational risk, and lower operating expenses. It is not easy to find the definition of operational excellence. It’s not uncommon to find definitions that seem too broad or too narrow.
Operational excellence can be defined as the ability to execute a business strategy consistently and more efficiently than the competition.
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